NDIS PLAN MANAGEMENT MELBOURNE

NDIS PLAN MANAGEMENT MELBOURNE

PLAN MANAGEMENT
ACROSS MELBOURNE

Wherever you live in Melbourne, we can take care of the financial side of your NDIS plan. We pay your providers, check every invoice and keep you up to date with clear statements, so you can spend your time on your goals rather than paperwork.

Plan management is handled by phone, email and online, so it works just as well in Reservoir or Epping as it does in the city or the outer suburbs. Our team is based in Werribee, and we also run Supported Independent Living homes in Reservoir, Heidelberg and Epping, so we know Melbourne's disability services well.

Any questions?

If you have any questions or concerns, please feel free to get in touch with us.

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GETTING STARTED IN MELBOURNE

  1. Include plan management in your planAsk for it at your planning meeting or plan reassessment.
  2. Tell the NDIA you've chosen usThen complete our short referral form.
  3. Send us your invoicesYour providers email their invoices straight to us.
  4. We handle the restWe check and pay each invoice and keep you updated.

MELBOURNE AREAS WE SUPPORT

We work with participants across metropolitan Melbourne, including the north (Reservoir, Preston, Heidelberg, Epping, Craigieburn), the west (Sunshine, St Albans, Footscray, Altona, Melton) and the east and south-east. If you live in Wyndham, see our Wyndham plan management page, and for the Geelong region see Geelong plan management.

Related services

Why choose us as your plan manager?

Anywhere in Melbourne

From the western suburbs to the north and east, we plan manage for NDIS participants right across metropolitan Melbourne.

Real-time balances

You and your nominees can see budget balances, invoice history and statements whenever you need them.

Your choice of providers

Use registered or unregistered providers, as long as the support is in your plan and within the NDIS price limits.

PLAN MANAGEMENT FAQS

No. Plan management is done by phone, email and online, so you can be anywhere in Melbourne. If you'd like to meet in person, our Werribee office is open by appointment.

There is no out-of-pocket cost to you. When plan management is included in your NDIS plan, it comes with its own funding, separate from the money for your therapy, supports and equipment.

If you're about to have a planning meeting or plan reassessment, ask for your plan to be plan managed and let the NDIA know you'd like Felicity Holistic Care as your plan manager.

If you already have a plan, contact the NDIA (or ask your support coordinator) to update your plan manager, then fill in our referral form so we can get you set up.

Yes. With a plan manager you can use registered and unregistered providers, as long as the support is included in your plan and the price is within the NDIS price limits. We check every invoice before we pay it.

If you've given us standing approval, we process accurate invoices within 3 business days. If you prefer to approve each invoice yourself, we process it within 3 business days of your approval.

Once processed, your provider is usually paid within 1 to 3 business days.