SPECIALIST SUPPORT COORDINATION

SPECIALIST SUPPORT COORDINATION

WHAT IS SPECIALIST
SUPPORT COORDINATION?

Specialist support coordination, also called Level 3 support coordination, is for NDIS participants whose situation is more complex. That might mean high or changing support needs, several different services involved in your life, or a time of crisis.

A specialist support coordinator helps work through the barriers, brings your services together (such as health, mental health, housing and justice services), and builds your ability to manage your supports over time. Our guide to Level 3 support coordination explains who it’s for and how to ask for it.

Our experienced team works with participants across Werribee, Wyndham, Melbourne and Geelong, with face-to-face appointments and regular check-ins.

Do you have question regarding your support coordination?

If you have any questions or concerns, please feel free to get in touch with us.

CALL US EMAIL US

HOW WE HELP

  • Complex situationsWe help stabilise difficult or changing situations and put the right supports in place quickly.
  • Working across servicesWe coordinate with health, mental health, housing, justice and education services so everyone is working together.
  • Building your capacityWe help you build the skills and confidence to manage your supports, at a pace that suits you.
  • Plan reviewsWe track your progress and prepare the reports and evidence you need for your plan reassessment.

GETTING STARTED

  1. Check your planSpecialist support coordination needs to be included in your NDIS plan. The NDIA decides the level based on your needs.
  2. Get in touchCall us on 1300 589 176 or fill in our referral form.
  3. Meet your coordinatorWe meet with you to understand your situation, your goals and who is already involved.
  4. Put a plan in placeWe connect and coordinate your supports, and keep checking in as things change.

FREQUENTLY ASKED QUESTIONS

Support coordination helps you understand your plan and connect with providers. Specialist support coordination (Level 3) is for more complex situations, where a coordinator with more experience is needed to manage barriers and coordinate across several services.

The NDIA decides whether specialist support coordination is included, based on your circumstances. Talk about your needs at your planning meeting or plan reassessment, and share any reports that show why extra coordination is needed. We can help you prepare.

There is no out-of-pocket cost when specialist support coordination is included in your NDIS plan. It's paid from the support coordination funding in your plan.

Yes. We work with you to stabilise the situation and connect the supports you need. If you or someone else is in immediate danger, call 000.

We support participants across Werribee and Wyndham, Melbourne and the Geelong region, with face-to-face appointments and phone support.

Related services